Privacy Policy

Effective Date: November 24, 2025 Last Updated: November 24, 2025

This Privacy Policy describes how Roleplay Helper ("we," "us," or "our") collects, uses, and protects your information when you use our website and Discord bot services available at www.roleplayhelper.com (the "Service").

By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate and maintain our Discord bot and website functionality.

Information You Provide

Discord Data: When you log in with Discord, we collect your Discord User ID, Server (Guild) ID, and limited profile information such as your username and avatar.

Configuration Data: Settings or preferences you create for your server (for example, custom message templates or bot configurations) are stored so the bot can function correctly.

Payment Data: Payments are processed by Stripe. Stripe may collect your billing name, email, and payment details. We do not store this payment information on our servers.

Automatically Collected Information

We do not use analytics, advertising trackers, or cookies beyond essential session cookies.

Cloudflare: Our hosting and security provider, Cloudflare, may temporarily collect IP address and technical information for security and performance. This data is not stored or shared by us.

2. How We Use Your Information

We use collected information to:

Authenticate users through Discord.

Manage and deliver Roleplay Helper bot functionality.

Maintain server-specific settings.

Process and validate premium subscriptions via Stripe.

Provide user support and respond to inquiries.

We do not sell, rent, or otherwise distribute your information to third parties for marketing or advertising.

3. How We Share Information

We share limited information with trusted third-party providers necessary to operate the Service:

Discord - for authentication and interactions.

Stripe - for secure payment processing and subscription management.

Cloudflare - for hosting, DNS, and security protection.

These parties process your data under their own privacy policies and comply with industry-standard security practices.

We do not share user data with advertisers or unrelated third parties.

4. Data Retention

We keep your server configuration data and Discord identifiers only as long as your Discord server (guild) continues using the Roleplay Helper bot.

If the bot is removed from a server, all associated data for that server is permanently deleted.

You may also request data removal at any time using the contact options below.

5. Data Security

We use encryption, limited access controls, and HTTPS transmission to protect your data. All stored data is encrypted where applicable.

While we take reasonable steps to safeguard information, no online service can guarantee absolute security.

6. Your Rights and Choices

You may have the right to:

Access, update, or delete your data.

Withdraw consent for data processing.

Request removal of your data if you stop using the Service.

To exercise these rights, please contact us through our support server or email below.

7. Children's Privacy

Our Service is intended for users aged 13 and older, in line with Discord's Terms of Service. We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it promptly.

8. International Data Transfers

Your data may be processed or stored in the United States or other countries where our providers (Discord, Stripe, Cloudflare, PloxHost) operate. All transfers comply with applicable data protection laws.

9. Your Rights Under GDPR (EU/EEA Users)

You have the right to access, correct, or delete your personal data.

You have the right to data portability.

You have the right to object to certain types of processing.

We rely on legitimate interest and contractual necessity as our legal bases for processing data. To exercise these rights, contact us using the info below.

10. Your Rights Under CCPA/CPRA (California Users)

You may request to know what personal data we collect.

You may request deletion of your data.

You may opt out of any sale of data - we do not sell personal data.

You have the right not to be discriminated against for exercising these rights.

You may submit a request by contacting us using the information below.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes through our Discord Support Server and on our website.

The most recent version will always be available at www.roleplayhelper.com/privacy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us: